ANH - 112 Client Interaction

18 Hours

This course is designed to help students learn how to effectively work in the reception area by keeping proper records and logs, admitting/discharging, booking appointments, and managing hospital inventory. Personal and professional skills include the development of effective communication, interpersonal relations, client relations, teamwork and problem solving.

Prerequisite(s):

Admission to the Animal Care Aide Program

For more information visit our timetable