AED - 043 Customer Service

1 Credit(s)
30 hrs
This course enhances students’ knowledge of customer service skills. Students who take this course will be better prepared to work in in the customer service industry. Communication skills in face to face interactions, on the phone and through online platforms will be taught and then practiced through role plays.

Prerequisite(s):

Admission to the Department of Accessible Learning - Programs

For more information visit our timetable